Warranty and Returns
Zee Cigs Vapor refund and exchange policy is that all sales are final. Zee Cigs Vapor does not offer refunds or exchanges on any of our products regardless of whether it has been used or not. If you have any questions about our products please feel free to contact us via email before placing an order.
For sanitary reasons, and the overall safety of our customers and staff, we do NOT accept returns of bottled liquid, drip tips, batteries, atomizers, clearomizers, cartomizers, coils, coil heads, RTA's and RBA's.
Zee Cigs Vapor products includes a 14 day limited warranty, including DOA (known as "Dead On Arrival") and does not include items purchased in error. Please contact Zee Cigs Vapor customer service via our "Contact Us" link found on this website. Please describe the issue(s) you are having and include your order number. We do not guarantee that the parts and products offered by Zee Cigs Vapor are compatible with other manufacturers and/or retailers and we are not responsible for any compatibility issues. If we conclude that the issue is not due to user error and cannot be resolved by our customer service team, we will send you instructions on how to return the item for replacement. Defective items will be replaced with the exact item unless current stock availability restricts this option. We will furnish you with a return authorization (RMA) number, replacement product is shipped after the defective item is shipped back to us. Warranty claims must be reported to us within 14 days from the date of delivery. Return shipments must include your return authorization (RMA) number and must be postmarked within 7 days of RMA authorization. Please note: The product warranty begins on the day the product was delivered.
DOA or "Incorrect Product Shipped"
Claims must be made in writing via email. please use the "Contact Us" link found on this website. DOA or "Incorrect Product Shipped" items must be reported to us within 48 hours from the date of delivery.
Warranty and DOA Items Shipping Cost
The Customer assumes all shipping costs for warranty returns.
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
CUSTOMERS OUTSIDE OF THE STATE OF TEXAS ARE RESPONSIBLE FOR PAYING APPROPRIATE TAXES AND/OR DUTIES WHERE PRODUCTS ARE SHIPPED.
All fees are quoted in U.S. dollars unless stated otherwise. You are responsible for paying all fees and applicable taxes associated with any product bought through Zee Cigs Vapor merchant accounts with a valid payment method. If your payment method fails, we may collect fees resulting from our collection procedures. e-cigarettes are intended for use by adult smokers over the age of 18 and not intended for pregnant women or those who are sensitive to nicotine. Nicotine is addictive and may be dangerous to your health. ecigarettes are not intended as a smoking cessation device. Zee Cigs Vapor offers this product as a novelty item.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Zee Cigs Vapor. The collective work includes works that are licensed to Zee Cigs Vapor. Copyright 2003, Zee Cigs Vapor ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Zee Cigs Vapor or purchasing Zee Cigs Vapor products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Zee Cigs Vapor or to purchase Zee Cigs Vapor products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Zee Cigs Vapor. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of Zee Cigs Vapor used in the site are trademarks or registered trademarks of Zee Cigs Vapor
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Zee Cigs Vapor disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Zee Cigs Vapor does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Zee Cigs Vapor does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
Zee Cigs Vapor shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Zee Cigs Vapor has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a Zee Cigs Vapor product is mistakenly listed at an incorrect price, Zee Cigs Vapor reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Zee Cigs Vapor reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Zee Cigs Vapor shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Zee Cigs Vapor without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Zee Cigs Vapor may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Zee Cigs Vapor.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Zee Cigs Vapor or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Zee Cigs Vapor does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Zee Cigs Vapor is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Zee Cigs Vapor reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Zee Cigs Vapor in its sole discretion.
You agree to indemnify, defend, and hold harmless Zee Cigs Vapor, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
By placing an order, you agree to the following statements: e-cigarette products are intended for use by adult smokers over the age of 18 and not intended for pregnant women or those who are sensitive to nicotine. You understand nicotine is addictive and may be dangerous to your health. You understand the use of e-cigarettes are not intended as a smoking cessation device. You understand the SURGEON GENERAL'S WARNING: Smoking Causes Lung Cancer, Heart Disease, Emphysema, And May Complicate Pregnancy. You understand this product has not been approved by the FDA (Food and Drug Administration). You understand this product CONTAINS NICOTINE - YOU ARE RESPONSIBLE TO KEEP THIS PRODUCT OUT OF THE REACH OF CHILDREN AND PETS. Liquid containing nicotine is harmful in direct contact with skin. Immediately wash affected area with soap and water upon contact. If liquid swallowed seek medical attention immediately for possible nicotine poisoning. The information contained in this web site is provided for informational purposes only and is not meant to substitute for the advice provided by your doctor or other health care professional. WARNING: Electronic Cigarette's contains nicotine, a poisonous and addictive substance. If you experience any side effects or possible side effects, stop using the product immediately and consult a physician. Product may be poisonous if orally ingested. Electronic Cigarette’s are not a smoking cessation product and has not been tested or guaranteed as such.
LIMITATION ON LIABILITY AND DISCLAIMER OF WARRANTIES By using this web site, you agree that we and our owner(s), parent, subsidiaries, affiliates, agents, representatives, and employees will have no liability whatsoever for any injuries, losses, claims, damages or any special, exemplary, punitive, indirect, incidental or consequential damages of any kind, whether based in contract, tort, strict liability or otherwise, resulting from any use of the web site, any failure or delay by us in connection with the web site, the performance or non-performance of the web site, or any product or service offered on this web site by us, even if we have been advised of the possibility of damages. This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation, computer virus, communications line failure, theft or destruction, or unauthorized access to, alteration of, or use of your information. Notwithstanding this disclaimer, if we are found liable for any loss or damage which arises out of, or is in any way connected with, any of the occurrences described in this paragraph, then our liability will in no event exceed, in total, the sum of $100.00.
Zee Cigs Vapor makes no warranty of any kind regarding the web site, or any product or service available on this web site, each of which is provided on an "as is" and "as available" basis. We expressly disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and those arising by statute or otherwise in law or from a course of dealing or usage of trade. We are not responsible or liable for any warranty, representation, or guarantee, express or implied, in fact or in law, relative to the web site, or any product or service offered on this web site, including without limitation that they will be error-free, or as to the accuracy, completeness and timeliness of any content or information distributed with respect to them. Some states do not allow the limitation of liability and disclaimer of implied warranties, so the disclaimers and limitations above may not apply to you.
In an attempt to provide increased value to our visitors, Zee Cigs Vapor may link to sites operated by third parties. However, even if the third party is affiliated with Zee Cigs Vapor, Zee Cigs Vapor has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Zee Cigs Vapor. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Zee Cigs Vapor seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
This Agreement and its performance shall be governed by the laws of the state of Texas, United States of America, without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods.You consent and submit to the exclusive jurisdiction of the state and federal courts located in Travis county, the state of Texas, United States of America, in all questions and controversies arising out of your use of this site and this Agreement. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Zee Cigs Vapor products) shall be in the state or federal courts located in Travis County, Texas. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Zee Cigs Vapor products) must be commenced within one (1) year after the claim or cause of action arises. Zee Cigs Vapor's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Zee Cigs Vapor may assign its rights and duties under this Agreement to any party at any time without notice to you.
If Zee Cigs Vapor or its affiliates take any action to enforce this User Agreement and these terms and conditions, such parties will be entitled to recover from you, and you agree to pay, all reasonable and necessary attorney's fees and any cost of litigation, in addition to any other relief, at law or in equity, to which such parties may be entitled.
You acknowledge that a violation or attempted violation of any of this User Agreement and these terms and conditions will cause such damage to Zee Cigs Vapor as will be irreparable, the exact amount of which would be difficult to ascertain and for which there will be no adequate remedy at law. Accordingly, you agree that Zee Cigs Vapor shall be entitled as a matter of right to an injunction issued by any court of competent jurisdiction, restraining such violation or attempted violation of these terms and conditions by you, or your affiliates, partners, or agents, as well as recover from you any and all costs and expenses sustained or incurred by Zee Cigs Vapor in obtaining such an injunction, including, without limitation, reasonable attorney's fees. You agree that no bond or other security shall be required in connection with such injunction.
Zee Cigs Vapor may terminate this User Agreement and these terms and conditions and/or the provision of any of the services at any time for any reason, including any improper use of this site or your failure to comply with these terms and conditions. Such termination shall not affect any right to relief to which Zee Cigs Vapor and its third party providers and distributors may be entitled, at law or in equity. Upon termination of this User Agreement and these terms and conditions, all rights granted to you will terminate and revert to Zee Cigs Vapor and its third party providers or distributors, as applicable.
You may not assign, convey, subcontract or delegate your rights, duties or obligations hereunder.
Zee Cigs Vapor may at any time modify these terms and conditions and your continued use of this site will be conditioned upon the terms and conditions in force at the time of your use.
These terms and conditions shall be deemed severable. In the event that any provision is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions.
The headings used in this User Agreement are included for convenience only and will not limit or otherwise affect the terms and conditions herein.
This User Agreement, together with any terms and conditions incorporated herein or referred to herein constitute the entire agreement between us relating to the subject matter hereof, and supersedes any prior understandings or agreements (whether oral or written) regarding the subject matter, and may not be amended or modified except in writing or by making such amendments or modifications available on this site.